If you’ve been trying to find a new place to play online casino games recently, there’s a high probability that you’ve come across a casino review or two. You could probably be reading these casino reviews to get glean insider insights from the casino experts. Or you perhaps accidentally stumbled on the casino review from an advert you saw online or a search engine recommended one.
Bottom line is, these casino reviews are greatly helpful for online casino players, especially if you are going to commit some cash to play at real money casinos, In fact, it’s through them that the majority of new players are introduced to various online casino brands.
Unluckily, the internet isn’t universally a source of truthful or accurate information. This also applies to online casino reviews, especially when you bring in the fact that there’s some money at stake for some of the reviewers.
So, how will you tell whether an online casino review is trustworthy? How do you quickly pinpoint out a reliable review from one that’s written to convince you to create an account at the casino at all costs?
This is what we are going to help you discover! We are going to take you through our reviewing process, giving you valuable insight into several aspects of casino gaming. This includes but not limited to security, licensing, variety of casino games, customer support, languages among others. We’ll also include a few points that any online casino review should ensure it has included.
By the time you are done reading this, you’ll easily be able to compare several online casinos and make the right decision in the end!
What Should a Good Online Casino Review Cover?
A good online casino review – like the ones that you’ll come across on our website – should cover the following important areas.
It Should Have An Introduction
This section of the review should give you an overview of the casino – when it was established, who operates, what are some of the software providers among others. It should also include a bullet section, listing all the information contained in the review in bullet points.
Casino Software Provider Details
Under this, the online casino review should cover all the information regarding the software companies that power the games on the platform. Additionally, if the platform is powered by 10 software providers, the review should list these companies by their names. If possible, it should point out how many games each of the software companies has offered the platform.
List of Available Games
As you’d expect, the review should also cover all the available games. Like the software providers, it should also give a specific count of the casino games available and mention a few examples of popular titles at the casino.
Not sure how much you’d like to spend at the casino? The casino review should highlight whether there are free to play games and how the bet limits are. This way, you can make a call on whether playing on the platform fits your budget or not.
Live Casino Gaming Information
Live casinos are the future of online casino gaming and it is one of the most sought after topics online. Therefore, any online casino review should always ensure that it covers this topic extensively. Our reviews look at the number of games offered, as well as the software provider responsible for powering the live casino platform.
Ease of Use and Navigation
Any online casino worthy of its name should always ensure that players have an easy time accessing their services. This should extend from signing up, making a deposit, and locating their favourite games. Therefore, while reviewing a casino, the team should evaluate the site, under each of the mentioned areas.
How long did it take to load up the site? Was the signup process a direct one-two process or it was complicated? How easy was it to locate a game? All the answers should be included conclusively in the review.
Are You Accustomed To Playing Mobile Games?
Then you should have a reason to read the casino reviews before signing up! In today’s world, all the online casinos are fully optimized for play on the mobile platform. Therefore, any review worth looking at should mention a thing or two about the mobile platform of the site.
Customer Support Information is Also Important!
Online casinos, like any organization, need to have a fully functional customer support team. Therefore, any review should go the extra mile and shed some light on the general customer support experience at the site. It should answer questions such as:
- What are the available channels?
- How professional were the customer support agents?
- What was the response time for each of the available channels?
Safety and Security
Before visiting any website online, two of the most important factors to look at, are safety and security. You don’t want to sign up at an online casino only to end up losing all of your personal and financial information.
Therefore, any unbiased casino review online should include all the information regarding safety and security. For instance, it should mention the necessary precautions put in place by the casino to ensure you are safe as you play at the site. It should also include details on how transparent the casino is in regard to its dealings.
Casino Licensing & Regulation
Any legitimate online casino should hold a license issued by one of the top licensing bodies i.e., the Malta Gaming Authority, the Government of Curacao, the UK Gambling Commission or the Isle of Man Gambling Supervision Commission.
Furthermore, it should at least hold at least one certification issued by one of the external auditing bodies such as the eCOGRA, Gaming Laboratories International (GLI), or the iTech Labs. A seal of trust from these bodies shows that the brand has gone the extra mile to ensure it promotes fair gaming.
Promotions and Bonuses Review – This Should Also Cover Terms and Conditions
Promotions and bonuses have become an industry standard and all online casinos offer one form of promotion or bonus. While bonuses such as the welcome bonus, no deposit bonus and free spins are prevalent, what really sets one casino apart from the competition is the bonus amount on offer plus the terms and condition.
The review should state the exact amount being offered, the wagering requirements that have to be met as well other useful information such as the expiration date. Lastly, it should state whether the online casino actually does offer players the bonus or the numbers published on the platform are just for show.
Payment Information Review
This section should answer the following questions.
- What are the available payment options supported?
- What are the deposit and withdrawal limits?
- How long does it take to process the transactions?
- Are there any special conditions to be met in order to complete a transaction?
The VIP program of an online casino encompasses a special section that is meant to take care of the VIP players. Through this section, a player gets to earn points, which he/she can redeem to use at the casino either to pay for services or buy goodies from the casino. There are other perks such as:
- Access to exclusive promotions and bonuses
- Having a dedicated account manager
- Round the clock customer support
Therefore, an online casino review should state which of the perks listed above are offered at the casino. Plus, it should state who qualifies to sign for the VIP program and the minimum requirements that have to be met in order to sign up for the VIP program.
This part of the review should mention all the languages supported by the review. Nothing really special about this section.
There are players who are only interested in getting an overview of the online casino before signing up. To cater to such players, every review should have a summary (or conclusion if you like). This section should be short, punchy and give an overview of the whole review.
How do You Tell a Genuine Review from a Fake Review?
It is not quite easy to point out a genuine review from a fake one. However, with a focused mind and a clear head, it is possible to build a better idea of an online casino you can trust. Other than that, you should look at the points below when reading online casino reviews.
Read the Entire Review – Extensively
You’ll be shocked at the number of casino players searching out reviews, only to look at the main points before joining an online casino. Pinpointing out thin and fake reviews is a lot more difficult if you are not taking your time to read them extensively – from the start to the end.
There are instances where you’ll come across an online casino review that looks trustworthy or legitimate. However, once you’ve read to the end, you’ll come across excessively promotional language, that’s meant to get you to click the ‘Sign Up’ button.
Likewise, there are those casino reviews that look overly positive. But when you take your time and read throughout them in detail, you’ll realize that they are actually genuine – filled with relevant problems and criticisms that you can otherwise overlook.
Look For User Comments and Player Feedback
It’s not advisable that you just take the reviewer’s word for it – do a little digging by going through other player’s comments and feedback from those who’ve been involved with the reviewed casino. A comment left by a player can be worth so much more than the straightforward review, especially one that’s highlighting the bad attribute(s) of the casino.
In reality, all but the very best and established online casinos in the industry tend to have some issues that you’ll want to find out about before signing up. And the best way to do this is by reading the comments left by the players in the casino review.
The more player ratings and user comments you come across supporting or in the casino review, the more confident you should be of the recommendations. This one of the surest ways of shoring up genuine reviews from the questionable ones, and to ensure that you’ve gotten the best deal.
Pick Out Your Reviewers Wisely
Not every online casino review is created equally. And are the online casino reviewing websites. Some of these sites that purport to be independent reviews are in reality review mills with one goal – pump out generic reviews. Reviews that will go all out to tell you everything about casino ABC is wonderful – while they themselves genuinely know this is not the case.
As a matter of fact, when you dig in a little dipper, you’ll come to a realization that some of the reviews branded as A++ sites are in reality bordering on dubious, with tons of player criticisms and a pugnacious attitude to handling their players. Other casino reviews will actually point out what they say on the tin and will not sugar coat any information if they believe a feature is missing or lacking.
All in all, as you read casino reviews, a good rule of thumb is to ask yourself whether or not the review sounds genuine. Like yourself, this question, “Are you actually reading about an online casino without blemish or is there chance(s) that the review has been bashed out quickly to help the site generate some money?”
The Process of Writing Our Casino Reviews
What makes out Online Casinos Kenya different is the effort that we put into each one of them. As a team, we believe in honest reporting above everything else, which is easy to do. Therefore, when reviewing casinos, this is the procedure that we follow.
- Identify a target market for the online casino reviews that we want to focus on
- We then proceed and open an account at each one of the casinos
- We try out their services, writing notable points for each category – as listed above
- Compile our reviews into one document and posting them here for you to read
It, therefore, goes without saying that you should try any one of the online casinos recommended on our website. We’ve included several online casinos all recommended for various purposes. The list includes smaller casinos, big brands, and others with juicy casino bonuses as well as a good list of casino games. Better options are of course highly recommended first!